Quote from: cryptosmoker on May 23, 2016, 10:59:43 AM

Quote

Hi there, if old deposit bonus is the issue you are not playing at fortunejack, good news for you! It is updated and we offer 3 types of deposit bonuses, including 100% monthly deposit bonus up to 1BTC, check the terms on Promotions page at fortunejack.com; We have an excellent support team for now available 24/7, see you at tables! Smiley

Yes I see you are offering 100% deposit bonus, with funds available instantly upon deposit. You offered the same last november when I deposited .5 bitcoin and received TAKOs rude attitude and accusations of me being sneaky. Not the promised bonus though. So you ask me to deposit again now?

Quote from: FortuneJack on November 18, 2015, 02:58:50 PM

Quote from: cryptosmoker on November 18, 2015, 02:50:07 PM

Quote from: FortuneJack on November 18, 2015, 02:31:48 PM

It is your choice whether you leave our casino or not. We are following our rules as usual.

NO

You are NOT

Your bonus terms state:

"We'll match your deposit in full - doubling your bankroll before you even start!"

"Make first deposit - "We'll match that at 100% instantly!"

A little bit at a time is not INSTANT

I realize english is not your first language, please - ask someone you trust who speaks english to explain what this means.

First of all, my English might be far superior to yours. So please refrain from personal attacks.

Also, what is your problem? This is how it is in our casino and it has been like this for more than a year already. We did not take away your money nor we interfered with you while playing games here. On the contrary, we just rewarded you. But you are being picky over the words that we wrote on our promotions page for what reason? You are trying to get fame or just want to denounce us? As I said, the words that we have on our promotions page mean that you get the bonus instantly but you can't play with it before wagering enough.

I want to apologise for getting a 'bitchy' reply from our team member, the casino was newly launched and proper team was not assembled, recently we've won the poll for having the best customer service in the industry! As a player, you will always receive proper attention and attitude while communicating with our friendly support team ready to help 24/7! In order to correct the attitude, we have credited your account with 0.5 BTC bonus with minimal wagering requirement of x15.

Good luck!