Quote from: laSeek on January 31, 2013, 06:24:48 PM

Quote from: Korbman on January 31, 2013, 06:14:01 PM

Quote from: laSeek on January 31, 2013, 05:54:46 PM

They've taken ~~months~~ 11 days of abuse on the forums - finally have shown their true colours by bringing kit to the marketplace.
Any serious ~~customer into btc~~ Avalon diehard or greed-stricken newbie will have the coin to hand or made arrangements to have coin in time for batch#2
Demand will be far higher than the size of batch 2 - so they can cut out any headaches and ask for upfront payment.

Fixed that for ya.

heh - if you look take the time to look back (and using the excuse that there's no need to look back - because you "know") - it's been far more than just 2 days.

Naw, Avalon took the most criticism after they "shipped" on the 20th and then disappeared while we started asking questions haha.

Quote from: laSeek on January 31, 2013, 06:24:48 PM

Look at bASIC's refunds - it took time because orders aren't clean or simple - it's a nest of vipers where somebody orders one, then another, paying part with one thing (btc), another part with something else (like a cc). Allowing "deposits" adds complexity - somebody wants to pay 10%, somebody else wants to pay 20%..
When it comes to fulfilment - you then need to chase up & reconcile who's done what.

It's actually quite a bit easier than I think you imagine, assuming that they are organized and keep thorough records. Credit cards are the easiest to refund can be done at the click of a button, while Bitcoins only take time because they have to be manually refunded. It's only when you don't know "who gave what, and who gets what" that shit hits the fan.

Quote from: laSeek on January 31, 2013, 06:24:48 PM

In business - every customer feels they're special, that their case is unique. From the other side of the fence - a business that has to deal with 600 "unique" customers ends up wasting time.

As a customer should be. A happy customer comes back for more...an unhappy one tells their friends and none return. Wink