Quote from: Stunna on June 01, 2016, 04:48:01 AM

Quote from: cazkooo on May 31, 2016, 04:14:07 PM

Quote from: Kiritsugu on May 31, 2016, 04:11:51 PM

Quote from: cazkooo on May 31, 2016, 03:59:46 PM

Quote from: stolee on May 31, 2016, 03:33:03 PM

At least you helped one innocent guy.

I believe his problem is different than yours isnt it?there is no withdrawal or any bet made from his account while your funds got moved away from primedice. If they actually help you out then you will be the first person to actually got helped in this situation and there will be alot more people coming to claim this stuff

You are correct. Fortyseconds' deposit was simply never credited. Stolee's was withdrawn from his account, which means either he did, or someone else did, and it's gone. PD is not at fault when someone's account is compromised.

Im just wondering what exactly took the staff so long to finally credit him the missing deposits? it took more than 10 days according to his post that to got his ticket answered and imo that could be faster. It is easy to check on wether the deposit is simply not credited or someone took it away

That was unacceptable, I was away for the past week or so and that led to the majority of the delay on that getting resolved. With regards to Fortyseconds, he has been credited with a bonus. The reason for the delay was his accounts were blacklisted as they appeared to have been involved in transaction abuse, this was the reason we raised confirmations on deposits over 0.1 to 2 confirmations over a period of time. It turns out we had made a mistake and he had not attempted to exploit our system and he has thus been credited and sent a bonus.

As for Stolee, I'm more than happy to provide him with all information we have to help him find who stole his bitcoins however there is no flaw on our side in this matter. If you are going to store a significant amount of coins we highly recommend enabling 2FA, and being wary of scripts/downloads. Also it's important to keep in mind that a weak password is a lot worse than no password at all.

Well I just want to know why my balance didn't update during the time the deposit was credited and cashed out. a 4 minute difference, and I saw nothing in my balance which is what led to my money getting withdrawn because I planned to deposit and withdraw instantly