Quote from: gosha@e-coin on June 03, 2016, 10:06:47 AM

Quote from: justme2016 on June 02, 2016, 11:57:10 PM

Quote from: gosha@e-coin on June 01, 2016, 07:19:57 PM

Quote from: justme2016 on June 01, 2016, 07:16:09 PM

I received this msg: ''This request was closed and merged into request #35750 "Transfer Confirmation Required".

I no longer understand anything...

avoid sending multiple requests on the same subject - it will make things easier and quicker for you and for us

Hello again! 24 hours ago I tried to transfer btc in another wallet, I did not receive the confirmation email. But the money did not reach the other wallet, and they are no longer in account E-coin... they disappeared!
I start to believe that you make fun of me... I try 6 days to transfer money elsewhere

. My email is : kpe_ion@yahoo.ro can success after so many days to solve this problem !

initially the issue was caused by you trying to transfer BTC out just after the Buy transaction. Which was communicated both here and in Support's replies to your multiple tickets on the same subject. Are you receiving those replies?

All sorted, all should be showing in your balance, the 3-day hold has since then been removed, please, try again.

I tried again, not receive confirmation email, so money cannot be transferred. WHAT TO DO To have access to my money? I'm tired of sending you messages, And do not solve this problem!!!!!