Quote from: heart_mons on February 07, 2013, 09:46:40 AM

Quote from: bccasino on February 07, 2013, 08:56:59 AM

Dear heart_mons

Could you please log a support request for the mentioned loss of balance as we do not received any support request regarding this issue. Alternatively you can send me a PM regarding the issue including your casino username.

Thank you in advance for your help. I'm very confident any issue can be solved as we keep full track of any game play winning combinations and player balance.

Kind regards
Brian

I'm not sure why you don't have the email. Just for grins here is a screen shot of my sent mail folder where you can see the two messages I sent to your support email address today.

I did not include my username in the email. I'll PM the email from this morning to you (including my username) and I'll forward it to the support address again.

Thank you for your help in resolving this matter!
Brian