Quote from: JMcGrath on February 11, 2013, 11:26:11 PM

Hello,

I first wanted to thank Coinabul for their excellent support when I was able to get in touch with them on the phone last week before placing my order. I spoke with Jay (both times I believe) and he was a great guy and gave me some very good advice as a first time Precious Metal buyer, so thank you very much for that!

I wanted to ask about my order though, based on previous posts it looks like I am jumping the gun a bit here but after sending a lot of Bitcoins and a recent theft over at MtGox I'm just a little on edge right now. I have emailed both Jon and Jay, but I'm not sure my Email was sent - having issues with gmail today...

I placed 2 orders for a Pamp 1 Oz Gold Bar, 1/4 Oz Gold Eagle, 10 Oz Silver Bar, Silver Liberty Coin, and Silver Eagle Coin on the 7th and sent the Bitcoins immediately. I'm sure there are no issues but I just wanted to verify that my Bitcoins were received, Spot price was locked (should be as BTC are up and Gold/Silver are down! lol) and so on. My Status still says "Processing" and I never received any type of confirmation Email, is this normal? Or should I have received a confirmation?

Sorry, I just want to be sure my Bitcoins were received and that everything is a go. Thanks for the support and the great service you are providing the community! Even with my new Yubikey and security, I still don't completely trust any of the exchanges out there and PM's are a great alternative and something I've been meaning to get into anyways

Processing means coins were received. I'll check my email in a bit and reply, if I see your email, with more info.

You should get an invoice but gmail eats our emails occasionally.

Cheers,
-Jon