where do people go or who do we talk to if something like this happens...This is a joke..I can beleive i just got 200$ stolen from me!!!!

Nothing was stolen from you. You've encountered a delay in receiving your funds. Post your issue in the Official Newbie BitInstant Support Thread as Akka has already suggested once, and the support personnel at BitInstant will resolve your issue for you. Provide them with your OrderID so they can identify the problem:

https://bitcointalk.org/index.php?topic=128314.0