Hi

Can someone help me resolve an issue with transaction on Yobit Exchange?

I made a withdrawal of some SYS from my wallet on Yobit to my wallet on Bittrex exchange.

2016.05.12 21:18:51    SYS    17147.57641459    0    In process

As you can see I made it more then a month ago, but it still does not complete.
I can say more, this order does not have an ID. So i think it didn't even get to the network.

I created many tickets, waited for a month. After a month support closed all my tickets and said that if the issue is still not resolved, than create new ticket.
I created a new ticket 2 weeks ago. But there is still no answer from support and the issue is not resolved.

Any help?