Quote from: ITdreamer on June 17, 2016, 01:36:07 PM

Hi

Can someone help me resolve an issue with transaction on Yobit Exchange?

I made a withdrawal of some SYS from my wallet on Yobit to my wallet on Bittrex exchange.

2016.05.12 21:18:51 SYS 17147.57641459 0 In process

As you can see I made it more then a month ago, but it still does not complete.
I can say more, this order does not have an ID. So i think it didn't even get to the network.

I created many tickets, waited for a month. After a month support closed all my tickets and said that if the issue is still not resolved, than create new ticket.
I created a new ticket 2 weeks ago. But there is still no answer from support and the issue is not resolved.

Any help?

We would love to help, however, there's really nothing we can do about Yobit not responding to your request. I can tell you however that May 1st, 2016 at 10AM PST, we forked Syscoin and had advised all exchanges including yobit of it several days prior to and gave them the go-ahead for the launch. The only way to reach them was via a support ticket or twitter; I personally attempted several times to get in touch with them to no avail. Finally June 12th, 2016, they advised us that their wallet had been updated to the new chain.

What does this mean? We really are not sure what YoBit will do, they allowed trading/deposits/withdrawals on an old chain for a month and a half, anything that happened on the old chain after the Syscoin 2.0 launch is not valid on the new chain. They did not reach out to us and did not seem concerned about the situation in their response.

I wish you the best and hope Yobit will honor your trades and give you the coin owed to you as this is completely their mistake.