yup me too  thanks RACHEL.. will use again.. I think this is an important page because alot of use (recently) lost our BTC or not lost but had them help up.Mine for almost 2 days.Anyway anyone with this problem must go to the   SUPPORT SITE FIRST..!! That is your first action...PM them and you will get a standard sorry pm but they get to you .Mine was a bit later but when i got ahold of YANKEE he mentioned that they where having a gliches so the almost 2 days later they are here.I think they should have refunded my fee but what are you gonna do.Im ready for some valium right now. lol take care guys..Glad to have some support rather than nothing..still sketch for sure.will try one more time with BITINSTNT.