Hey All,
Hey I'm not sure if my pms are getting through. But I'm waiting on this 0ca4c841-7dbe-448d-8862-418d086d67c5
Thank you
Yup, got it and processed!
.
EDIT/UPDATE - support emailed response about transferring to tech support for manual transaction.
No explanation why this has to be done manually, why it failed, why they can't cancel and reload it in 30 seconds automatically (I'm sure 100s of successful transactions are being done right now)... No insight provided into the issue = huge problem for me. If I just knew, that would be 95% of my worry.
Hey,
Thanks for using us for the first time, I hope these issues dont deter you from trying again.
Few points
1- In this thread, I explained 2-3 times already why we are having this issue. Its as simple as going back into the previous pages and looking.
2- Our support agents need to spend their time wisely and fixing the issue as fast as possible, sometimes they dont have time to explain what went wrong. Additonally, some of them don't know what went wrong as it just happend.
3- This issue was due to the MtGox API failing overnight. Simply send me a PM and I can explain more.
Thanks
hi yankee,
is something wrong with btc-e? there is enough $ on reserve, but i dont see the money i transfered.
Order ID c6bb2bd6-5cb3-4b0b-8d50-99caae587ca0
Quote ID cc28af16-9cd8-4553-8f92-2ffc957c3c7d
Event ID 149b4279-6f01-4076-9ad5-2d9ecffc3c1d
Hey,
BTCe has been DOS'd all day. As soon as the attack ends, the orders will be processed
Yankee,
I am unsure if my PMs are getting through. I posted a message on this forum, emailed customer service, and have sent a couple of PMs.
Sorry to trouble you, but my transfer from dwolla failed. Could use your help.
Quote ID f4cddf33-6a72-42a0-87fa-8db8eefb959f
Thanks for your help,
debbyjean
Already processed!
Just received my coins in my wallet, and awaiting confirmation.
Spent $105 and was supposed to receive $100 worth of coins, at $26/coin 2 days ago. I was given 3.83 coins at the current market price of $27.1 which is $103.
If you have an issue, just PM Yankee and he'll take care of it shortly. The market is crazy now with SO much volume and unstable prices. I'd hope they didn't buy them with my money at $23 last night and then sell them to me for $27 just now, but being a conspiracy theorist never got anyone anywhere :-)
I'll continue to do business with BitInstant because even if it took some extra time, I've received my coins and even though the email support for the website didn't yield any results, the fact that Yankee has been manually handling these cases on here says something.
Thanks Yankee
Hey,
Shoot me your BTC address and we will honor the price and refund the fees as promised!
Charlie