and again the site is down!
The first option I get, I will get all of my money away from you.
Every....single....time....BTC (or whatever) makes a big move.... EVERY #&^**&#% TIME!
Get your sh*t together Kraken.
EDIT: and thanks again for making me lose a trade which cost me 110 euro.

We are still looking into this, but it appears to have been some kind of network issue that affected other sites as well.
https://twitter.com/CaptSpectacular/status/744875641993052160And it did not affect everyone since many clients were able to access the site without issue. I understand that it's frustrating no matter the cause, but so far it looks like there wasn't much we could do about this particular incident. But as I said we are still looking into it and I'll let you know if the assessment changes.
Thanks for replying, but that doesn't get you off the hook.
Why is your site non-responsive (nor via the app) when a crash or spike occurs? Poloniex seems to do just fine on those moments.
Don't you have extra capacity available when needed? It doesn't seem so, since it can take several hours for the problem to be "resolved" (read: when the crash or spike is over and everybody simply gives up).
Going to a different exchange which trades EUR < > XXX is a no-go, so that would mean EUR < > USD (boo!)