Quote from: KryptoXchanger on February 15, 2013, 08:29:56 PM

Quote from: Yankee (BitInstant) on February 15, 2013, 04:41:01 PM

Quote from: KryptoXchanger on February 15, 2013, 12:12:23 PM

Quote from: Yankee (BitInstant) on February 14, 2013, 10:03:10 PM

Quote from: KryptoXchanger on February 14, 2013, 08:00:19 PM

hi yankee,

is something wrong with btc-e? there is enough $ on reserve, but i dont see the money i transfered.

Order ID   c6bb2bd6-5cb3-4b0b-8d50-99caae587ca0
Quote ID   cc28af16-9cd8-4553-8f92-2ffc957c3c7d
Event ID   149b4279-6f01-4076-9ad5-2d9ecffc3c1d

Hey,

BTCe has been DOS'd all day. As soon as the attack ends, the orders will be processed

Are they still under attack? i used your service about 8-10 times... only 2 attempts was really instant. else i have to wait at least 1 day.
i like the idea behind it, but technically it is not ready for use. i hope you will fix these problems soon.

They are not under attack anymore, see my post above!

The reserves on btc-e are getting down.. what is with my money? :/

Already processed!

Quote from: blindsniper on February 15, 2013, 08:17:50 PM

Quote from: jackl526 on February 15, 2013, 07:45:07 PM

You came to them for a reason. Reporting them to BBB for a SMALL issue isn't proper in my opinion. If you have to wait a day or two, it's not a big deal.

Yes, I came to them for a reason. So that I could have my BTC within two or three hours. Not so that I could pay them for BTC and only receive it 24 hours later due to me harassing them, and then on top of that to not receive the full amount of BTC that I paid for.

This is not a SMALL issue if they are doing it to numerous people every single day. If they screw up 100 people's transactions and delay them for a day or longer, then they are potentially making THOUSANDS of dollars in pure profit just by these unfortunate "errors". That's free money for them and that free money has been going into their accounts for a LONG time judging by people's posts here. This is exactly how to skim money.

Quote

The price of BTC is higher now than it was when ANY of you bought yours from BitInstant in the last few days, so even if you weren't refunded your 3.99% fee, you're still in the green or black. BitInstant makes too much money being an industry leader...why would they scam individuals for less than $500?

Yes, the price of BTC is higher now than when I purchased my coins, which means that what I purchased gained value. However, everything that you typed is irrelevant because if they had paid me the correct amount of BTC that they owed me then I would have profited even more. So they have cost me money as they sold me BTC at higher rates than what I paid for them a day earlier. That's the main issue. That is money that they pocketed on top of the transaction fee. That is money that is supposed to be mine.

My guess is that all the extra money generated by these "errors" and sitting on people funds for days at the time is being diverted into someone's personal account at BitInstant.

Quote from: Calicriz on February 15, 2013, 08:42:39 PM

Hey Charlie,

Forgive me for posting here as well, but I've yet to hear back from you recently using PM so I was hoping that perhaps providing you with my zipzap account info #:835637646 on the order in question and the BTC address of the $$'s ($116.05) destination: 12h5tjUw1Yz9GBP6Xvd5wnqWjPhnG5bUiN would help expedite the processing.

It's been about 2+ days since the original transaction was placed and I feel like I have been pretty friggin patient thus far. Mostly because I see the effort you put in on these threads and have sympathy for your unintentional delay issues, but the longer the hours go by while seeing others have their orders processed, the less patient I become. Hoping to have this behind me soon (AKA this afternoon). Lemme know how it's going, regardless, so I know what and when to expect some sort of movement on this issue. Thanks again.

Quote from: blindsniper on February 15, 2013, 10:40:28 PM

Yankee - You have been online all afternoon and responding to other posts/threads. Please pay attention to the actual Support Thread. We want our money.

Hey, please don't make up lies. None is is stealing your funds. I wish you would read my earlier posts before posting your long thread.

Ive send countless and countless times, that we always quote your BTC price at time of purchase and we refund fees.

Even when the price goes up, we give your the BTC at time of purchase.

Ill make this brief

1- BTC via BitInstant is down right now as I've previously states. Should be back tonight
2- All orders are ALWAYS given the correct amount of BTC at time of purchase and refunded fees.

I wish you PM'd me before writing that whole long thing, you wrote that we are stealing money, ect.

We have never scammed anyone and I urge you to find someone that we did.

As you can see on our site, our BTC features is disabled. This is because we are still under attack.

We will process all orders overnight tonight with the correct amount.

Charlie