Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 16/02/2013, 00:27:39 UTC
Thank you for your response, Yankee.

As previously stated, I would like my transaction fee returned along with the BTC that I paid for but was not given.

$495.95 (with ZipZap's fee added) got me just over $450 worth of BTC, leaving me short over $20 in BTC.

This is my ZipZap account number: 304074966

This is the destination wallet for the transfer: 17YUprif2teV1zeYfsHL2sYfYpCa5vvKkM

My refund can be directed towards that wallet.

All told, you owe me ~$40.

All of that flaming was all for a $40 refund? Why didnt you just PM or email me and ask? You didnt have to go on 3 different threads and post a whole bible.

It's very simple, every Sunday we process refunds owed to everyone. Its a common thing and being done for the past two years. It's an automated process and would have been done regardless of you coming here.

I know you are frustrated, but there is the right way to approach a situation. I give you respect you deserve, we ask you do the same.

2 BTC sent. Over $50.

The transaction is under way, for your information, the transaction ID is:
73ef4ffe93e260c75d37e17fe07a509f8250b892abdc3d9e80b4e5493f6d22a7

If the order was not processed yet, it will be once the issue is resolved.

Charlie