Quote from: UltraFRS on July 02, 2016, 04:22:13 AM

*rant*

Okay so just realized HashFlare screwed up recently with payments, Leaving many people who withdrew during this period (which I'm sure most did innocently without realizing, like myself) with a now negative balance as the erroneous payments have been reversed.

This leaves me in a delicate position because I will now be paying the negative balance back and still paying the fee's etc. through a mistake which was not my own.

In business this stuff happens all the time it's something called "acceptable loss", The business realizes what's happened they fix the issue (whether it be recalling a certain product line or issue refunds for faulty products or sacking a rogue staff member). Regardless the customer is 99% of the time not penalized for a companies mistake except in this situation we are.

I now need to mine SHA-256 and Scrypt (for roughly 17 days with fees) and Ethereum (for almost a month) because HashFlare fucked up along the way somewhere.

I understand that we have technically had the mined funds already by withdrawing them but you have more than enough in cold wallet's to make up for a fuck up "YOU" created, Rather than charge us back for YOUR mistake you should accept it as a loss and say to your customers "Look, we screwed up with the payouts we're sorry. It's OUR fault not YOURS and we accept this loss. Thanks for bringing this to our attention we will endeavor to make sure it doesn't happen in the future."

*rant over*

What do you guy's think?

So u wanne say u earned btc funds which should be mined but they dindt on your account located?
I see the mistake, but why u dont want to give the to much paid btc not back?