Quote from: bradleyjay on July 04, 2016, 07:32:01 AM

Yeah, no sorry. That was quite unprofessional. Wolf0 contacted me out of the blue offering to sell his miner to me after telling me initially that it wouldn't really be worth my money. He gave me a price quote (yes roughly $80). There were no stipulations or other strings attached. He asked if I still wanted to buy and gave me a price. There was no "I'll sell to you but only if this other deal falls thru". No it's not a binding contract but if you don't understand that that's a commitment to sell something in good faith then you've got a lot to learn about business and dealing with customers. And I did reply to wolf expressing my interest immediately upon receiving his message. I then replied twice more because I was concerned that he wasn't getting my replies. It was only after I complained in the forum that I received a reply from him. And no sorry there were never any explicit instructions in the forum post or otherwise that we needed to deal directly with you rather than Wolf0. The post said to contact either of you and since he is the developer and I initially had technical questions I addressed them to him. I addressed my remaining questions to you after being instructed to do so. Yes you initially responded and then went silent again. And again there was no mention of some other deal pending. You guys reached out to me offering to sell, and I immediately (within minutes) expressed interest. Then you guys rescinded your offer to sell. If you don't see how that's unprofessional then I really don't know what to tell you.

And by the way, if you're gonna balk at the $80 price, remember that's what wolf0 offered it for. He initially told me that it wouldn't be worth it for me to buy, and I accepted that and moved on. HE reached out to me offering to sell for that price, so if $80 isn't enough for you guys then maybe he shouldn't have offered at that price. Again unprofessional. And I don't really appreciate the insinuation that it's not worth it to sell to me, the little guy. If you don't want to sell to me, fine... then don't offer. But don't offer to sell, then complain about your own price.

Again I wish you the best of luck, and I'm sure wolf0 is a marvelous developer, but your customer service and the way this has been handled leaves a lot to be desired.

There is no 'customer service'. Again, to reiterate, we are not professionals - we are two people. As stated, we did not think it wise to spam a bunch of people with 'waiting on this other deal'. Also, any technical questions can be directed towards me - we are both developers, but I prefer to keep my name out of all of it. All the credit goes to Wolf0, as it always has been, and as it always will be.

It has nothing to do with 'the little guy'. It has to do with it not being useful to you. Understand that this is something made for people with thousands, upon thousands of rigs. A small wattage decrease, and a small performance increase, isn't terrifically useful for everyone.

I did not 'balk' at the 80 dollar price tag - do not put words into my mouth. I simply stated that, yes, when an offer comes for an exclusive deal, I am going to take that over an 80 dollar price - the moment I sell to you, I can no longer sell exclusively.

I made a mistake contacting you about selling after we had decided to sell to the general public - I will not do so again. My apologies.

And, last, but not least, you can bitch and complain all you want about 'customer service', but the fact remains that there is none. We are two people - that's it. We're not a company. We don't respond straight away. We're not running a business. We're just two humans, and humans are full of faults and issues.