Quote from: dmanti on February 22, 2013, 01:04:55 AM

Quote from: Boo360 on February 22, 2013, 12:49:11 AM

Made the payment slip for my Bitinstant -> Bitstamp transfer and managed to do it to late and the reserves were down to $45. Sitting patiently and waiting for help from the support team there.

In the meantime I'm sitting here laughing at you guys crying over all of this like half of you didn't read this thread before doing your transfer.

You guys think that posting how upset you are is going to do anything? Their obviously trying and since it doesnt seem that they outsource their support to India they probably don't have exactly the man power their needing to fulfill so many (im guessing massive) amount of support tickets. Especially from you guys crying and sending multiple emails daily. You accept the risk by using their service and also by dealing in a virtual currency.

I don't think more negativity is going to help anything.
I mean, complaining about the complainers... Undecided

It's best to do everything you can to help customer support solve the problem. Otherwise you are slowing things down.
I could be wrong and I am probably being a pushover. Whatever.

Well I suppose I could have been a bit nicer about it but that was basically my point. If these people would quit complaining about it and just let the people do their jobs.

I went straight from here to BitInstant -> Clicked Contact Us at the bottom -> Submitted my ticket with name on order and Order ID -> Got an Email 5 minutes later saying the order was processed and went straight to BitStamp and there was the money. Can't thank BitInstant support enough!