Quote from: gyo9i on July 24, 2016, 01:18:14 AM

Quote from: Dogedigital on July 23, 2016, 02:23:08 PM

Quote from: JackpotRacer on July 23, 2016, 12:26:59 PM

Quote from: gyo9i on July 23, 2016, 12:09:35 PM

Quote from: panjul07 on July 23, 2016, 12:08:17 PM

Quote from: gyo9i on July 23, 2016, 12:03:00 PM

Quote from: gyo9i on July 22, 2016, 11:04:11 PM

My deposit not showing after 70+ confirmations, only difference it is not show on unconfirmed balance

24 hours have passed, deposit still not credited, no answer from support

Ranlo asked you to give more information, maybe you can provide the txid of your deposit. You can post it here or pm it to one of the MP staffs. The other one who got the same problem with you (lottery248) confirmed that his deposit has been fixed and he got extra bits as compensation.

Ranlo should have access to support tickets also PM'd DogeDigital

my suggestion is to have a live helper/support for such and other kind kind of problems because players want to play and not wait to long

This is being arranged soon. After everything was finally set back up for Moneypot, I took a few days off to finally absorb what's been happening. I'm returning back to full duties now.

I'll go through all deposits shortly and look into all issues.

36+ hours for cold deposit and I have to pay 1% processing fee

Looking at it. For some reason it wasn't showing up in our deposits, but we do confirm that we have received it.

We will get this resolved plus more very soon. We profusely apologize.

edit; sent you some pm's