Quote from: Cloudbet on July 25, 2016, 07:59:54 AM

Quote from: Bettor1 on July 23, 2016, 01:43:03 AM

Cancelled bet (live) and Im pissed... I bet on the Detroit Tigers vs Chicago white soxs. I bet in the 3rd inning ( who would win the game INCLUDING OVERTIME) Detroit Tigers +104

How do you cancel this bet?? WOW. because it was rain delayed in the 7th inning???.? Your betting terms on that line didn't mention this... My bet was canceled please pay the winnings cloudbet. Thank you . THE BET WAS WHO WOULD WIN INCLUDING OVERTIME .? Hello

Bet #2510837. (Cancelled) on mistake I guess :/

Hey Bettor 1,

Thanks for your message, and I apologise for the delayed response.

Our grading of this bet will stand, as per our sportsbook rules, which can be found here: https://www.cloudbet.com/en/sportsbook_rules#live-sports:baseball.

Specifically:

Quote

Settlement and cancellation rules

All markets will be cleared according the final result after 9 innings (8 1/2 innings if home team is leading at this point).

If a match is interrupted or cancelled and won't be continued on the same day, all undecided markets are considered void.

As you mentioned, the rain caused the game to be postponed in the 7th inning, and the match was never restarted after this point. All bets were therefore pushed, and we have refunded your stake.

I hope this helps clear up any confusion, but please feel free to reach out to me directly if you have any further questions.

Cheers,

Dan Kelly
Cloudbet

If the rules state that it's not a problem

thanks for clearing that up... Now I have another problem ... My bet was marked as win but I was never given my winning $$$$ please pay wining money on bet #2518198