Quote from: induktor on August 02, 2016, 08:17:56 PM

Quote from: datlant on August 02, 2016, 06:54:39 PM

Quote from: induktor on August 02, 2016, 02:26:00 PM

Hello
I have some ETH stuck in exchange, can you please clear them up, the price is tanking and i don't wanna loose more than i already did

thanks!

Seems to be no reaction from admins! I have some coins stuck after AutoExchange - wanted to convert into BTC, the Balance page says the coins are ON EXCHANGE, but BTC wallet shows 0 for several hours already!!!

@miningpoolhub admins, any chance to resolve it??? Such slow flow ruins the idea of mining!!!

not to mention that the price of ETH is tanking by the minute since yesterday which was 12 USD now it is 9 USD and dropping

i'll wait a couple of hours and if the situation continues i move my rigs to another pool... pity, i really like this one, but things like that kills my earnings, and this is a business for me, not a hobby , so...

Sorry for late reply. I couldn't reply lately due to personal problem.

I don't know your id, so I can't investigate what situation you are in.

But normally, the delay comes from withdrawal, not exchanges.
Exchange happens as soon as coin is arrived at exchange site. I'm sure that your coins were already exchanged at that time.

Withdrawal is only done when some amount is piled up to reduce withdrawal fee. I think you understand what it means.

Maybe if you want to control on your own, just input your exchange site's wallet address and make it auto payout and exchange it manually.
Auto exchange is helpful feature from pool but not mandatory thing.