Quote from: Quoine Exchange on August 04, 2016, 01:13:59 PM

Quote from: fanta984 on August 04, 2016, 10:39:43 AM

what happen with quoine ? why my position ( margin buy ) closed by system with unreasonable price ? the present price was 7.4xx.xxx but my position closed by system at 4.2xx.xxx . and that wasn't margin call because i just used a little for margin used.

it happens twice yesterday and three times in today, my total balance reduced from idr 188.xxx.xxx became 143.xxx.xxx and after i made some wd my balance 73.xxx.xxx but again reduced to 12.xxx.xxx

was it error system or quoine steal my money Huh

please investigate my account and give me back my balance to like before the error happens

Hi,

I have contacted our Support and Technical team regarding your account balance. They are investigating your account right now and should have sent you an update. Please let me know if you see any further problem and I will relay to the teams.

hy, want to ask, why fiat withdrawal momentaray disabled, when it will be normal??