Quote from: oinquer on August 06, 2016, 05:23:05 PM

Quote from: aesma on August 03, 2016, 03:38:59 PM

Quote from: oinquer on August 02, 2016, 06:44:41 PM

Today i had an interesting thing to happen.

Had a position to sell at 545 XBTEUR done at 9:xx AM
At 15PM a huge spike up to 590 appears and my trade doesn't execute....really awesome...not.

Care to explain why anyone?

It could just be that there were other people in the order queue before you.

Kraken has not come forth with an explanation except those from a member that it is a bug and that spike didn't happen....although it appears on graphic...
Also how could i have people in the order queue before me if i intend to sell at 545 and it spiked to 590? it would have to go past my order right?

We haven't come forth with an explanation because we are still investigating. The bug is difficult to reproduce so it's difficult to diagnose and fix as well. We'll update everyone when we have more information.

Keep in mind that even if the 590 spike was a real trade, it doesn't necessarily mean that you were improperly skipped over with a sell at 545. We had this kind of situation come up a long time ago when we had a bug related to bid > ask conditions. Here is a post about it I made in this thread (the post only explains the most basic scenario and there were a bunch of other more complicated cases not covered).

https://bitcointalk.org/index.php?topic=290799.msg4788527#msg4788527