Hi Dan Kelly,
I had a withdrawal sent twice (for .0534, my username is
billdozer121212@gmail.com). Unfortunately, this was sent to a dice site which I have absolutely no control over. Thus, my funds cannot be returned. I have sent at least 10 support emails and I'm always told "payments team is looking in to this". Could you please put these funds back into my account? This happened over 10 days ago, and I'm growing extremely frustrated.
Thank you!
Hi - no response? It's clear that you were active today.
Summary - Cloudbet Picture/Text
Name: Cloudbet
Posts: 1183
Activity: 1008
Position: Legendary
Date Registered: October 27, 2013, 04:08:42 PM
Last Active: Today at 09:23:11 AM
Hey hawks87,
Thanks for reaching out, and I'm sorry to hear you are frustrated with this issue.
I have looked into your account history, and it appears our payments team is still discussing your case internally, but I have put a note that your case is still outstanding.
Just for future reference, our BitcoinTalk Cloudbet account is used by multiple people within our company, which is why we will appear active on a daily basis. Communications from me will always be signed with my name, just so you know who you are talking to.
Let me know if you have any questions in the meantime.
Cheers,
Dan Kelly
Cloudbet