Quote from: tspacepilot on August 11, 2016, 05:26:49 PM

Don't need a link. I already read them. From what I read I saw them as starting off rather incompetent and becoming better and better, meanwhile the trolling of them has gotten louder and louder. Anyway, I hope you know something about crowd mentalities and mob justice. I'm working with them based on my own experience with them and what I've read. Anyway, back on topic, when is SWC going to get a working client?

It seems you did read at least part of the story. The issues are usually a result of incompetence, but the way they handle them is the real issue.

Like way back when they realized there were a few guys who had been colluding in their cash games for a while. Instead of banning the cheaters and distributing the funds among those who were cheated - they announced:

Quote

Their accounts have been banned and even though neither player has ever made a deposit we are allowing them to keep a small portion of the funds.
The remainder and majority of the funds will be dispersed to players that were cheated and used to host a 10 btc freeroll
cheating will not be tolerated at Betcoin Poker ever and that swift and decisive action will be taken.
If you suspect collusion, soft play or any type of cheating at anytime, please message us immediately. ZERO TOLERANCE at Betcoin Poker.

Surprise surprise, betcoin decided to unban the cheaters and let them play in the freeroll:

Check how that thread ended: https://www.betcoin.ag/collusion-soft-play-cheating-zero-tolerance-betcoin-poker
For the next 3-6 weeks players kept asking about the "refunds" that were never sent to those cheated. Betcoin ignored their tickets and the thread.

Fast forward a few more months:

Quote from: dooglus on November 20, 2015, 08:05:41 PM

Quote from: Betcoin.AG on November 16, 2015, 09:29:33 PM

As for TwitchySeal we just appreciate the passion and keeping us at the top of the bitcointalk thread because it's helping to drive some new players through! You can also catch TwitchySeal aka OHYEAH in our live player chat nearly 24/7!

It's a little concerning that you don't appear to have replied to any of his posts here. He seems to be raising valid concerns, but you leave them unanswered.

Did you really use 10 BTC confiscated from cheating players to fund a promotion instead of giving them back to the players they were stolen from? If so, how do you justify that?

Did you really allow those same cheating players to them play in the freeroll funded with the money they stole, after claiming to have zero tolerance for cheating? That sounds pretty crazy if it's true.

Betcoins final response consisted of multiple blatant lies:

Quote from: Betcoin.AG on November 20, 2015, 10:09:57 PM

Hi Dooglus, it's because we did return most of the btc and we still ran a 10 btc freeroll to thank players for their support on top of returning funds. This was many months ago and was handled expediently. Ironically, most of the players were from a prop program which we no longer have, yet most of the players still play in.

No we did not allow those players to play in the tournament but as you may know a bitcoin gaming website creates some unique challenges which we embrace.

We have addressed all of this before and will happily address it again as we continue to move forward.

Thanks guys!

Jessica

Some other variations on the Betcoin theme:

Betcoin player emails and login details were used in multiple phishing attacks beginning Jan 2015, lot's of ignoring with some lies sprinkled in

Ooops, Betcoin increased the rake, then waited a month to fix it, then lied about it ever increasing, then ignored the whole thing for a few months, then came up with a fucked up resolution[/b] They deleted posts questioning it on their forum and ignored any here.

Here's another good one:
About a year ago I realized that I was only getting around half the rakeback and status points for all WPN MTTs I opened a ticket. They told me I was wrong, I showed them proof that I was short around $1,500-$2k usd worth of rakeback from that summer, they ignored me. I asked every day, bumped ticket, posted in forum and chat, by November I was Banned. 4 months later they unbanned me (not sure why), I bumped old ticket, they asked for more proof, I spelled it all out. Finally:

Quote

We have reviewed your statements and play in detail and have credited you with 3,000 mbtc to your account. We have also added 6,530 status points as reflected by your statements. Since this time everything has been running smoothly on Betcoin and we hope that it continues to run smoothly for you as well. We are here anytime if you need us and we appreciate having you here at Betcoin.

How heroic of them right? They paid me what about what I was owed. No attempt has been made to determine and compensate other players who didn't notice the missing funds.

Are these the links you've been reading TSpacePilot?

What do you think should happen when a site fucks up, doesn't fix it and then ignores players while paying people to call them spamming trolls?

I understand if you live in a hut in thailand or something and you can make more money in sig campaigns than anything else. If not, fuck you.