Yes , but i have add the "password hint" in my account and they say its useful if i lost my password they can send my this password hint in my email
how can i use this function?
( the screen is on a new wallet in my real wallet i have add a password hint )
how can i use this function?
( the screen is on a new wallet in my real wallet i have add a password hint )
Contact their support. They will sent the hint to your email (but won't reset your account or let you back in without the password).
You can recover the funds using the 12-words passphrase too, btw.
yeah using the Mnemonic phrase, but you must contact the administration if your lost your email that associated with that account, of course with any secret information like secret phrase or alias
according to their blog https://blog.blockchain.com/2015/03/17/whats-the-difference-a-comparison-between-key-blockchain-wallet-terms-and-features/#sthash.kRhvW9CM.dpuf
Quote
"A mnemonic is the passphrase seed of your Blockchain Wallet provided to you when you sign up for a new wallet. The purpose of this is in case you need to recover your wallet at a later date, if you lose your login information. When you recover your wallet with your mnemonic, your password and identifier will be displayed to you. Your main password can not be changed once it is set, therefore your mnemonic will always remain the same for each wallet. To find your wallet mnemonic, log into your Blockchain wallet, Account Settings, and click on Passwords."