Post
Topic
Board Exchanges
Re: BTER account "hacked", coins drained, account locked, support unresponsive
by
neochiny
on 27/08/2016, 23:03:52 UTC
I emailed them but it didn't get delivered, so I submitted a ticket just a few minutes ago. I do not believe my info was taken by a phishing site. I think it looks like someone with inside access.

I sent an email and got a response.
Quote

This was the address I used: support@mail.bter.com



If you sent it to mail.bter, why does your email say bter.zendesk.com?

Mail address copied directly from bter site. As stated : support@mail.bter.com
Received mail response from: support@bter.zendesk.com
Due to:
         
Quote
This email is a service from bter. Delivered by Zendesk

*Does that clear it up for you? If not, try it for yourself then.  Tongue