Quote from: cryptodance on September 06, 2016, 04:11:41 AM

Does Steemit or Blocktrades have a help desk?

I transferred 1 BTC to add additional Steem Power to my steemit.com account more than twelve hours ago. The transaction went through almost immediately and the steem power was credited to my account within 10 minutes of transferring the 1 BTC from Poloniex. I then transferred an additional 1.5 BTC to buy additional Steem Power. The transaction went through. However, the steem power was never credited to my steemit.com account for the 1.5 BTC. Any suggestions?

The 1 BTC transfer (c020dd395c897afa3ea6303e4ab8064df08c416f508ba7ed1e42abfaddde75e9) has 66 confirmation as of this posting. I was credited Steem Power for this transaction within ten minutes of the transfer.

The 1.5 BTC transfer (a95b81d5caf76b77b59393bdb3d6a459d0a38ca413d05ab504ed6a0a2579c537) has 65 confirmations as of this posting. I was NOT credited Steem Power for this transaction.

Both transactions went to 1JHZ5vAgkdW2npJ6NcE6MiQo5BHFL21jRs. This is the address associated with my steemit.com account and is used for purchasing Steem Power with BTC by way of Blocktrades.

I don't know if this is of any help but have you tried any of those? BlockTrades list those in their contact page https://blocktrades.us/contact

support@blocktrades.us or info@blocktrades.us