We are contemplating a self moderated thread in order to more effectively address the issues of our great players as many questions are lost in the spam comments and remarks.
On the the one hand it will allow us to focus on assisting players, but on the other our thread won't be bumped as much which always helps us attract more visitors.
Any thoughts are appreciated.
I think you should clarify what you consider spam and provide guidelines so players know is ok and not ok to post.
Many of your great players questions are ignored because you choose to ignore them. Sometimes they just choose to accept that their question was ignored, other times they ask the question again. And again. And again. Thinking that maybe they will eventually receive an answer.
For example Dooglus posted this on April 7th at 1030 am:After an extensive review and research, Betcoin Poker was able to pinpoint the programming error that caused the rake overcharges from 10/30/15-12/9/15 and is providing refunds to players or a Daily Coin Ticket based on the following criteria. If a player played at Betcoin Poker using the 100% rakeback promo, the player will technically owe funds to Betcoin. Instead of taking these funds from the player account, the player can create a ticket requesting a Daily Coin Ticket in lieu of the account review.
Each player requesting a refund of the overcharged rake must create a ticket here:
www.betcoin.ag/support. The review of the player account will take up to 10 business days to complete. If the player owes Betcoin funds, the player's account will be deducted those funds, however if the player chooses to accept a ticket in lieu of a review, the player will be awarded the ticket.
I don't think I fully understand.
Are you saying that you may have accidentally taken too much money from me, but in order to find out whether you did I have to forego a free tournament entry?
How am I meant to know whether the value of the proposed bribe is bigger or smaller than the amount you accidentally took from me before you tell me how much you took from me?
Couldn't you just tell me how much you took? It shouldn't be too hard to make a list of how much each player is short:
Loop over all the hands in the affected period {
Calculate the amount of rake taken
Subtract the amount of rake that should have been taken
Assign the difference to the relevant player totals
}
If that's too much, could you maybe send me my hand history over the relevant period so I can do the math for myself please?
Thanks.
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The PLAYPEN is back guys check the lobby! Then Dooglus asked again for a response:Please respond.
Do you consider the first post by Dooglus spam?
What about when he said "please respond". Was that considered spam?
Are these the types of posts you would delete in your own self-moderated thread?
What one person considers spam might not be considered spam to someone else. In the example above, many would consider Betcoin.ag to be the party guilty of spamming.
Do you consider this post I'm making right now spam?