Quote from: Flatlinezor on March 14, 2013, 11:36:28 AM

Hiho!

So MTGOX verified my euro bank account when I sent the money, now they needed verification for withdraval, I provided all iban and swift and so on information, it was pending for a day, then I could select the withdrawal method.

Now, the question is, how long does it take for them to send a couple of thousand euros? It is below 10, way below, and still hasn't arrived. I initiated the transaction on saturday last week. I'd say an international transaction would take approximately 3 days to fulfill, it took 2 days for them for my money to arrive when I topped up the MTGOX account.

What is the usual timeframe they fulfill the transaction? Am I being goxxed with even that low amount of money? I guess, if the verification was done without errors for the bank account, everything should be fine. Right?

Thank you for your message.

We are currently experiencing delays on EUR transfers of up to two weeks for larger transfers because of the daily limits imposed by our bank in Europe. We are currently negotiating larger limits with this bank and hope to be able to finally be back to regular delays by April.

In the meantime, you can track the status of your transfer from your wallet history. Status "confirmed" or "todo" means that the transfer is pending on our side. Status "pending" means the transfer has been submitted to the bank, and status "processed" means that we saw your transfer going out of our bank account.

Please contact info@mtgox.com should you have any question.