Quote from: StratisKing on September 14, 2016, 06:13:00 AM

"Why did you overrake pots between October 2015 and December 2015?

Do they adjust the original rakeback now? Or they only overraked during those 3 months?

They started over-raking on Oct 31/Nov1 2015.

A few players posted about it on betcoins forum the first or second week of Nov.

I didn't find out about it until weeks later and then called them out and figured out the issue inthis post

Around the first week of December, they made a weird statement: https://www.betcoin.ag/ring-game-rake-testers-needed#comment-46561 (<----Note: Heavy censorship in that thread)
"The rake is actually programmed correctly in the system with the proper cap... "

Then they increased the rake without any notice other than a post on their forum saying "rakes increased". (The biggest change was HU Cash games had no cap anymore)

From December to March they ignored players asking about refunds for the over charge from Nov-Dec for the most part. Occasionally they would lie though.

Then on March 16th they made this announcement: https://bitcointalk.org/index.php?topic=386266.msg14087000#msg14087000
"Betcoin Poker Return of Overcharged Rake or Daily Coin Ticket"

In the end they rewarded the people who are active in the forums and any mid-highstakes player who didn't keep up got screwed out of a lot of money.

More relevant info and mr "BetcoinPokerRakeBack.com" s thoughts on the situation before Betcoin (sort of) admitted guilt

Quote from: TwitchySeal on February 09, 2016, 10:46:18 PM

Quote from: Xiaoxiao on February 09, 2016, 10:22:04 PM

The reason Betcoin is not refunding people is because there is basically nothing to refund. A lot of people were getting 100%+ rakeback so the higher the rake the more they gained. You have to consider the amount paid back in VIP RB, 100% bonuses, 100% RB prop player programs, affiliate RB, tablestarter RB etc, all of which Twitchy failed to consider in his calculations.

Ok, show me your calculations then, I've asked you for them many times. I doubt you or Betcoin has even bothered to calculate anything.

Quote from: Xiaoxiao on February 09, 2016, 10:22:04 PM

I had already admitted that Betcoin made a mistake due to their inexperience in poker room management (to their credit they are growing exponentially wiser as time goes on). The reason Betcoin is not refunding people is because there is basically nothing to refund. A lot of people were getting 100%+ rakeback so the higher the rake the more they gained.

This is far from reality. Xiaoxiao has continually made derceptive comments like this and then refused to defend them in any way.

Betcoin has a table starter promotion offering 100% rakeback. At MOST 2 players from any table are eligible, because of the requirements - there are often going to be 0 or 1 players receiving it.

Xiao has refused to comment on the fact that heads up cash tables are not eligible for this promotion and Betcoin was taking up to 4 extra mbtc every time a hand went to the flop.

At the mid to high stakes, I estimate Betcoin was taking around 280 mbtc per hour from 10/31 - 12/9.

(Easily 100+ hands per hour, seeing 70% of flops = 280 chips/hr per table in over charged rake)

I've proven the rake was collected wrong during this 5+ week period, this is Xiaos comment which he refuses to elaborate on:

Quote from: Xiaoxiao on January 22, 2016, 07:35:41 PM

Regarding everything else you've said. No, I totally disagree with your claims. The rake did go higher briefly but was corrected.

Quote

A small percentage of players were effected negatively but it's so minute that it's barely noticeable which is why those people aren't complaining or don't care.

This is just not true. Many players were unaware they were stolen from, and recently have been asking for a refund.

There have been talks of a boycott recently by a group of players. Here is an example of Betcoin handled one of the highest volume regulars on the site.

(read from bottom to top)

Dooglus summed up a great point on Betcoins forum by asking this question. Rather than responding to him, Betcoin deleted it.

The only thing I agree with is the fact that Betcoin probably didn't do this on purpose. Nearly every issue I've brought up has been a result of their incompetence. If they would simply admit their mistakes, and fix them - this wouldn't be what it is today.