At least Gareth or Yankee are fixing your problems.
I still have no $$ after about a MONTH so I still call SCAM on Bitinstant
until I see otherwise.
OrderID fd66a7e3-ce45-4d0f-b20b-ccaeb23dea58
QuoteID 6f0f2f9c-43e3-427d-a363-39b01031971b
Bitinstant "somehow" turned my account # at MtGox
to "exchange". This happened on Feb 21 2013 17:55
Over 30 emails and STILL no $$.
Have been missing $480.05 since.