Do we really have to make tickets every 2 days before someone finally do something with it?

You need patient because PrimeDice got many ticket that need to being solve just like your problem.
I'm sure they will keep chase their time to finish what they must do
Just want to share. My 10K Sats turn to 9mbtc. Thanks Happy Hours
Nothing make me happier rather than Happy Hour

They finally give a reaction after 2 more tickets. And their reaction

The story:
I accidentally tipped the wrong user and made directly a ticket. Got a reaction within a hour that they gonna look what they can do. After that nothing, just now after a few new tickets. Their reaction:
Hey,
Tips are irreversible as stated on tip popup. User cashed that out so there is nothing we can do about it.
Regards,
MladenIt was a tip to this inactive user. He suddenly came online after he got wrongly tipped.


YEAH RIGHT :'-) Enjoy the free 0.013 Mladen.