So I was told I should post my concern on here,:
Hey guys, so I have done a couple of flawless transactions with bitinstant to mtgox, but today when I did one for a more substantial amount, I had my first problem..
So I deposited my cash to money gram > zip zap, and bitinstant sent me a confirmation email with my goxcoupon.
The only problem was, that instead of providing me the goxcoupon, it simply said "GoxCoupon: {u'error': u'Must be logged in'}"
I have sent a couple messeges to both mtgox and bitinstant support, but haven't herd back, maybe someone can help me out on here since i dont know where else to go..
my orderid is:
OrderID: 0c081dc4-2bd3-4f6b-8d00-d6a32401c097
Confirmed, exact same issue as me.
Same problem too, I PM'd Yankee and the other guy my info.
Same problem with me too! Support team please help me out, under the GoxCoupon field on my bitinstant e-mail it reads "GoxCoupon: {u'error': u'Must be logged in'}". Can you provide me with the correct redeem code? or direct deposit the money?
Order id: 63b81125-8c45-4d1d-80fd-25d23e74e98d
Funds are now in my Mt. Gox account, thanks guys.
Funds are not in my account yet, and i can see other people with the same problem as me getting fixed quickly, my money is still stuck. The order id: 63b81125-8c45-4d1d-80fd-25d23e74e98d
Thank you for the help.
my E-Mail Details
"Hey there,
This is to notify you that your order has been updated, please find the details below:
To Redeem your MTGox Coupon (GoxCoupon field below): Log on to
https://mtgox.com/. Under 'Funding Options' click 'Add Funds'.
In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.
OrderID: 63b81125-8c45-4d1d-80fd-25d23e74e98d
EventID: 0d56c7bb-ab81-4c00-aaff-641d942b1013
DestAccount: 151888
QuoteID: 6b2c940f-7688-4f97-8c6a-97ec9d43829e
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1363555702.83
APIResponse: None
GoxCoupon: {u'error': u'Must be logged in'}
FundsSent: $480.05 USD
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