Quote from: bestgr on October 05, 2016, 06:25:07 AM

Quote from: Cloudbet on October 05, 2016, 05:59:52 AM

Quote from: bestgr on October 04, 2016, 05:48:21 PM

Cloudbet's system is so annoying...

They keep changing the odds at the time you try to place a bet, which is very frustrating to me, as I am not randomly gambling on events. I do research before I place a bet on specific odds, and devote time. So, when I see odds X, I expect to bet on odds X, and not the system to tell me "The odds have lowered". This has happened to me TODAY ALONE more than 10 times. I've wasted the whole day.

And if that wasn't enough, it seems that this system is personalized, i.e. automatically lowers each player's odds. On one specific event that I am trying to bet, the odds keep showing as 2.65 and when I try to place a bet, I get notified that they "dropped" to 2.35, yet nothing changes in the original odds, they still display as 2.65, no matter how many times I refresh the page/delete cookies, etc, etc.

I really hope they would change this idiotic system and play fair and square, and display true odds. It would eventually rise the quality and attract more players and especially more high rollers. I have been testing their system out in order to deposit around 10 btc for betting, but I don't think this is going to happen any time soon with glitches like this one.

Hey bestgr,

Thanks for your message.

We would never personalize odd changes for a specific player, nor would we display fake odds that can't be accepted. Odds will change from time to time, but that is simply the nature of online sportsbooks.

Would you mind sending an email to support@cloudbet.com outlining your issue, and include all relevant information such as the events you were trying to place bets on, and whether these were live or pre-live bets.

Please let me know if you have any further questions in the meantime, however.

Thanks,

Dan
Cloudbet

I won't bother contacting support again. You support sucks. I am already waiting for answers on two different questions I posted more than a week ago and still no reply.

And no, do not try to get away of this. This is not the case of the odds just changing, which is normal. This is the case of you not displaying the new odds as soon as they change and waiting for a player to place a bet in order to tell them "Sorry dude, the odds dropped".

https://www.cloudbet.com/en/sports/event/266162
Cliftonville -1.25 shows at 1.96 since yesterday (more than 15 hours) and yet, no bet can be placed, because the system says the odds lowered. Yet, the odds keep displaying as 1.96

This is just an example. It happened to me for many events. Another one I can quickly find is : https://www.cloudbet.com/en/sports/event/317862

Same thing here : https://www.cloudbet.com/en/sports/event/283374
Screenshot : http://i.imgur.com/qrMzUkB.png

Over and over again same thing happens, especially the past 2 days.

Check this out : http://i.imgur.com/1fL2l3b.png
https://www.cloudbet.com/en/sports/event/318302
Even more pathetic... There is an obvious certain win (Sepsi @ 2.18 and Brasov +0.5 @ 2.4). I bet on Sepsi and the bet worked, then I tried to bet on Brasov +0.5 and I get odds of 1.7 instead of 2.4, and you tell me that everything is working as expected.