Quote from: phantomcircuit on March 22, 2013, 08:13:34 PM

Quote from: ice_chill on March 22, 2013, 09:00:40 AM

Has anyone tried to withdraw their money from Intersango, their status has not been updated since 14th March 2013 and has been saying that the withdrawal backlog dates to 7th March 2013, this has been for more than a week now.

There is a queue, but it is being processed. I'm sorry I forgot to update the status page, I'll be sure that it's updated more frequently.

As activity on Intersango decreases the rate of withdrawal requests has been increasing (this of course makes sense), however the rate at which they can be processed remains the same.

I would ask that people don't open support tickets for withdrawal requests in the "requested" state.

Transfers are manually processed, they have not gotten lost, opening a support ticket just means I have to spend time explaining this instead of actually processing them.

Some people have asked about what the order of the queue is: transfers are sent oldest to newest until the daily limit is hit (this is a BZWBK restriction) at which point the next smallest transfer under the limit is sent until there are no more.

Again transfers are being sent, but there is a significant queue.

Herp.

Bitcoinica Scamsultancy busy at its usual work I see.