Quote from: satmas on October 26, 2016, 12:48:39 PM

Quote from: VytautasK on October 26, 2016, 12:39:17 PM

The allegations of us being scam are false and misleading. The guy stating so, is a pure fraud and a scam. To make the story short:
First, the technical issues about which everyone is worried are related to the status completed as the transaction has passed the wallet interface, but was stopped before being broadcasted (and the status was not reflected in the user interface). This is was a technical issue, which now has been solved.

Second, there are complaints regarding this client (however we cannot comment more on them due to privacy issues as I have already got a negative feedback for it), hence we will be able to unfreeze the funds either the complaints will be solved or we will receive required documents. On the other hand, this person has only created a forum account to discredit us and has provided fake documents and is only telling a small part of the full story.

Why'd you leave for a couple months when this scam accusation was created? Why do you think that you would get negative feedback for offering proofs of complaints? Is there anywhere in the terms and conditions that states you can do this for those exact reasons?

I do not know why, but I got one negative feedback for violating privacy.

We have explained our position immediately after allegations, other discussions were emotions, not fact based, hence we wanted to avoid emotion-based discussions. As the story was this: a new member drops allegations and people who have no information starts to attack us based on emotions.