Hi. I hope you can help me as Heatledger is not responding to my emails (which doesn't help trust btw). In the claim proces 0.001 ETH was send to the ETH address which I used for the ICO. As instructed I sent 0.0005 ETH back. On ETH block explorer I can see it was received however the Heatledger website doesn't register it. Ofc i pressed the verify button. It just keeps counting down over and over again. I started from scratch again in a second attempt however the 0.001 ETH is not sent. Help.
This is what worked for me:
Yup, looks like that worked for me as well. Thanks man!
To anyone trying to verify with ETH address and having problems. Try entering the ETH address with no capital letters. For example, if the address is 0x3F5d8A..., manually change it to 0x3f5d8a...
I just tried that out of dumb luck and it worked!