Quote from: rudeguy on March 25, 2013, 07:31:16 PM

Quote from: talnted on March 25, 2013, 02:31:47 PM

I purchased 10 BTC from them and requested a transfer on friday. The transfer not only never happened, but my purchase no longer shows up in the recent transactions. There is no history that it ever took place, however the purchase was already drawn and cleared from my account.

The have not responded to any of my emails...

I will never use them again, and I hope they get this resolved promptly.

That sucks. I'm in the same boat. I made two orders about 10 days ago when the price was good. Come this past weekend, only one went through and the other disappeared like yours did.

If you click "Buy/Sell Bitcoins" and then "Transfer History", do you see the purchase record? My missing transaction is there, so hopefully it is for you too. I've emailed them and expect they will come through. If not, then it's a lesson learned for me.

You are right, when I look at "Transfer History" I did indeed see the purchase recorded. My account balance however is 0 btc, and there is no record of this in the transactions history. I hope they fix this problem and don't take forever to do so.