Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
just give them enough time, PD supports do sleep too 
Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. 
That is coming up soon. 24/7 support , live chat support and maybe even support over the phone.