Does anyone have an email address for technical support at Ark for the ico? My wallet failed to send so I cancelled it out on the Ark website only to find out the few minutes later that the transfer was successful. Now the Lisk is not attached to my account at Ark.
Thanks.
I could use the same. I sent two deposits to the same address, but only the first one is showing in my Ark account.
Yes there is a support address:
support@ark.ioIf you have a problem that can't be resolved here send us a mail with as much detail as you can and someone will look into it and get back to you.
Thanks. I have sent the email. I am sure the technical team is very busy. Hopefully they can reply quickly, have been waiting for this ico to start for a long time and cannot believe I screwed it up