Quote from: techsuvidha on November 13, 2016, 07:22:19 PM

Bitxoxo.com, launched in July 2016 is the Fastest Bitcoin Exchange in India. Bitxoxo.com offers an excellent customer experience, processing all trades as fast as possible through its 24x7 dedicated account specialist. Bitxoxo.com is registered as Bitxoxo Bitcoins Online Pvt. Ltd. as a private limited company under Company Act. 1956. with corporate identity number as U74900TG2016PTC102589 and Service Tax number AAGCB5546HSD001

FAQs:

1. Who is the owner Bitxoxo.com?

Bixoxo is owned by Hesham Rehman & Mohammed Rezwan.

I, Hesham Rehman has been involved with bitcoins since 2012. I have been a Pro Trader on Localbitcoins with Profile name techsuvidha {https://localbitcoins.com/accounts/profile/techsuvidha/}.

Mohammed Rezwan is a bitcoin enthusiast involved with blockchain research and development since 2014.

2. What made you launch Bitxoxo.com?

Being involved with bitcoin trading since a 2012, i have been in a network of 2000+ bitcoin users in India and most of them suggested me for launching my own bitcoin exchange. During these years i have been interacting with customers directly and know that most of the bitcoin users need their transactions (buying/selling BTC) to be processed in shortest time possible. Also they need liberty to buy/sell BTC anytime they want.

3. How can I reach you?

Bitxoxo Bitcoins Online Pvt. Ltd.
City Plaza, NGO's Colony Main Road,
Hanamkonda, Warangal - 506002
Telangana, India
Customer Support- +91-8688660066
Email- reachus@bitxoxo.com

4. Currently what is your Team Size?

Currently we are running with a small team of 12 employees. Hopefully we will be expanding it by next month.

5. How can I have start trading on Bitxoxo.com?

Firstly you need to register on our website. Then you need to complete your profile by entering your basic details, bank account details & KYC Documents (PAN Card & any Indian Address Proof) and send your profile for verification. As soon as your profile is verified by our compliance team, you can start trading on bitxoxo.com

6. How can i buy BTC on Bitxoxo.com?

You can buy bitcoins on Bitxoxo in two simple steps.

Step 1 : Load you INR wallet on Bitxoxo by sending payment via IMPS/NEFT/RTGS/Cheque Deposit to any of our bank accounts. Currently we have ICICI, HDFC, Axis & YES Bank as our banking partners. We will be partnering with more banks very soon.

Step 2 : Once your deposit is approved, you can buy BTC instantly.

7. How can i sell BTC on Bitxoxo.com?

You can sell bitcoins on Bitxoxo in two steps:

Step 1 : Fund your Bitxoxo's BTC wallet. After 3 confirmations from blockchain network, your BTC will be visible on your Bitxoxo's BTC wallet.

Step 2 : Sell your BTC by going to Buy/Sell option on your dashboard. All sell orders are processed in real-time and does not need any verification. Instantly your INR wallet will be credited with relevant amount to bitcoins you sold.

8. How can i get funds in my Bank Account?

Just go to Deposit/Withdrawal menu on your dashboard, and create a withdrawal request. Within 30 minutes your bank account will be credited via IMPS.

9. How can i withdraw my BTC from my Bitxoxo's Bitcoin Wallet?

Just go to Send/Receive menu on your dashboard and withdraw your BTC to any address. You need to enter OTP which is sent to your mobile phone for verification.

All bitcoins transfer are processed on real-time and you can see your transaction instantly on blockchain.

10. Is there any Fees on Bitxoxo.com?

Bitxoxo never charges any fees. We work on 0% Exchange fees model. We get our profit from the difference of buying and selling price of BTC

11. Will there be any Fees on Bitxoxo in future?

No, we will never charge any sort of exchange fees for buying/selling bitcoins. Even for deposit/withdrawals, there will be no fees.

12. I am already trading on Localbitcoins, why should i trade on Bitxoxo.com?

I had been a personally involved in BTC trading on Localbitcoins and most of the users ask for your PAN card and address proof for verification. Also if user is not online, then you have to wait for 5-6 hours unless that trader comes online. Also if anyone disputes your trade, you have to wait for 1-3 days unless localbitcoins check and resolve the issue.

On Bitxoxo.com we have overcome all these issues. You will feel like P2P trading on our exchange. We are open 24/7 and even on Public Holidays. And all our transactions get completed within 30 minutes, typically we complete it within 5-10 minutes. So you don't have to wait to get your BTC or to get your payment in your bank account.

13. I am already trading on other exchanges, why should i trade on Bitxoxo.com?

Most of the Indian exchanges work from 10:00 am to max 8:00 pm and paying though NEFT transfer. So if you sell you bitcoins on Saturday evening, you will get payment in your bank account on Monday morning.

On Bitxoxo.com, we are always open. Also we send withdrawals through IMPS, which gets instantly credited to your bank account.

14. What if Bitxoxo.com gets hacked, will i loose my BTC?

No, you will never loose your BTC with us. We are the only Indian Bitcoin Exchange with Insurance on all our BTC wallets. All BTC stored in Bitxoxo's BTC wallet is insured against theft and electronic compromise in an amount that exceeds the average value of bitcoin and ether it holds online at any given time. Specifically, Bitxoxo's would respond to losses resulting from a breach of our physical security, cyber security, or as a result of employee theft.

Note : It does not cover damages resulting from a specific user's loss, such as the losses resulting from a compromise of the customer login credentials.

But on Bitxoxo.com, even if your credentials were hacked or compromised by any hacker, still your BTC are safe. No one can withdraw your BTC or INR Balance unless he/she enters the secured OTP which get delivered directly to user's mobile number.

15. Did Bitxoxo received any investments yet?

Yes, we have received some seed investment and we are in a process to get more seed investment from Angel Investors. Until the full seed investment round is completed, we cannot disclose the amount of investment we have received till now.

16. I am a bulk BTC trader. Can i get some special benefits?

Yes, we have dedicated whatsapp number +918008324862 only for bulk trader. We Guarantee to give you best buying/selling rate in the market for all your bulk trades.

17. Your website look is very simple and you don't even have Android/iOS App

At the development phase we were only focused to provide user friendly dashboard to our customer. Also, our new website is under construction with Android & iOS App and will be launched very soon with lots of new and unique features which is not yet launched in India by anyone.

18. How many users are trading on Bitxoxo?

As of November 10th user's data, we have 3000+ registered users out of which 1000+ are verified.

19. How many BTC have you traded yet, on Bitxoxo?

We had our first trade on 28th July, 2016. As per the data received by accounts department, till November, 2016 we have successfully traded 1200+ BTC and counting.

20. How is Bitxoxo.com different from other exchanges in India?

Rather than focusing on our company's profit, we are very much concerned with providing best experience to our existing and new customers. To name a few, i would like to mention some of our unique features:

a. We are open 24/7
b. 24/7 Live Chat, Email & Phone Support
c. 0% Exchange Fees
d. Best Buy/Sell Rates
e. Insured Bitcoin Wallets
f. Fastest deposit confirmation
g. Fastest Withdrawal to your Bank Account
h. Fastest BTC Buy confirmation
i. Real Time BTC Sell

I have tried to cover most of the information about Bitxoxo.com in above FAQ's. Feel free to ask anything about us here. Also we would like our registered user to share your experience with us.

Last but not the least, your SUGGESTIONS & FEEDBACKS are really very important for us. We guarantee you that all your suggestions and feedbacks will be taken seriously and we will try our best to implement it on Bitxoxo.com. Also we will keep you updated with all the updates regarding Bitxoxo.com

hello sir / mam,could you explain me more about "e. Insured Bitcoin Wallets"?