Quote from: BitcoinsEcuador on November 15, 2016, 03:25:37 AM

Warning for localbitcoins.com right now!

What is happening to me can happen to you as well!

They implemented some stupid new function called Login Guard. I never opted in for it, they just turned it on without asking me what I wanted.

I can login to my account as usual, but then I run into this block:

Code:

Login Guard verification

We noticed that you're attempting to log in from a new browser.

A link has been sent to your e-mail address. Click the link in order to verify this new browser.

Sometimes it may take up to 30 minutes for the Login Guard email to arrive. Please also check your spam folder.

Didn't resolve your problem? Click here to get help.

But the problem is that the e-mails didn´t arrive in my e-mail. Of course I have checked junk mail folder as well. The e-mail provider is countermail.com

Support is not very helpful, they asked me a ton of questions about my account and finally they wanted to confirm a SMS sent to an old phone I no longer have. What, people don´t switch phones any more?

Now, couple of days later, totally erratically it worked again and I could receive the login guard email. Must have lost 20 e-mails before this e-mail arriving. It took me several days and hours of trying to solve the problem through support, and they were not very helpful, actually they closed my last ticket, very impolite.

Impossible to remove the old phone number without confirming an SMS they sent out. They sent out the confirmation SMS to that old phone that I´ve lost long time ago and to remove the phone number I need to confirm a SMS sent to the same number I wanna remove, it´s ridiculous hope they read this and realize their system has become really clonky and defeats its purpose.

Trying to change my e-mail now to another e-mail, yes it worked...

So I recommend you to turn off their stupid login guard that does NOT help you "protect" your account, it will only create problems. Account security, login guard, disable!

This happens a lot. However, I don't think that it is wise to turn it off although it can be quite annoying at times. Better be safe than sorry. At least you wouldn't be losing as much money as you would if a hacker hacked into your account...

But on the other hand localbitcoins really need to step up their game with email notifications. The success rate of their email delivery confirmations within 5 minutes would be less than 90%.