Quote from: btiAndy on November 23, 2016, 07:59:32 PM

Quote from: Pro Gamers on November 23, 2016, 07:11:25 AM

Quote from: btiAndy on November 21, 2016, 06:54:51 PM

Dear Tulkas,

Everytime I make a withdrawal the system rightly says that I must hold back .0005 for the network fee. This is acceptable and understood from the terms of service. However, when the transfer is sent it deducts an additional .0005 from the desired transfer amount and then leaves the already allocated .0005 account balance hanging in the account.

When I wish to withdraw .01 from my account I wish to withdraw the full .01 from my account, not .0095 as occurs now.

Please fix this Problem. I am no longer an active user on Jam and wish to eventually close out my account once all of my Notes are sold. Leaving even a few Cents worth of Bitcoin in my account on your site just pisses me off in the end.

Please confirm when this problem has been fixed.

Widthrawal fee is 0.0005 of you want to widthraw 0.01 in full you have to add 0.0005 for the fee so it should be 0.0105 to avoid charging from your desired amount.

@Pro Gamers, not what I am saying here. I understand the basic math of allocating a network fee, what is happening here is as follows:

Let's say I have an account balance of .0110. I click the withdrawal button and the dialogue comes up with the information that of my .0110 account balance, .0105 is able to be withdrawn, the remaining .0005 is used to cover the network fee. The dialogue also explicitly says that BTCJam does not have a service fee for withdrawals, .0005 is only to cover the network fees. It does not allow me to enter .0110 and then make the deduction, it only allows me to enter the maximum allowable amount as displayed in the dialog box at .0105.

When I enter .0105 in the withdrawal screen and click send I discover that the .0005 is actually removed from the transfer amount, leaving the actual transfer amount of .01. 0005 remains in my account; this essentially means there is no practical way to transfer the full balance of the account as this .0005 is always retained by BTCJam.

Im sorry to hear that, it was never happened to me when i was using the service although im no longer using it after many complaints about scammers. That was the last time i used the widthraw and unlikely to what is happening to you i only got deducted 0.0005 for the fee. If its a new modus let us see.