I am know sure what's happening but dutyfree.io has grown from a reliable cigarette merchant to a
We don't respond to customer queries and don't provide shipping proof company. It Already 1 carton was lost and they refuse to answer queries at all..
How about you stop whining already?
Dutyfree.io has been good for me for over a year. However, one mistake is all I ever allow. I do not give second chances. One mistake and trust is lost. This is called simple justice.
Im just looking at the cost of the mistake I made in not ordering Tracked airmail last time. It has cost me $90.00, or should I say $90.00 was stolen from me from dutyfree.io? No, I cannot prove that two cartons were lost. So its a matter of trust, isnt it.
I ordered four cartons on October 12. Two came. Two never have.
Im not whining.
I accept my mistake not reading the Q&A to see I should have ordered Tracked airmail. Im not whining. I accept having to go back to FSC stuff since the headaches I get from those, at least I will never lose money. And I do trust the local vendor to hand over immediately my cigarettes as I pass him my money. The headache of losing money is not worth it.
It's too bad. This is my experience, my decision. I do not suggest staying away from dutyfree.io. As I say, my experience was good - as long as it
was good. Lost packages will happen. I wish anyone well who tries them. They are good, but I hope you can afford it the time it comes that your smokes are lost.