Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hi Yankee,
Do you need more info? As I said, my orders are:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
Thank you.
I have the exatcly same problem !
Hey, order info?
[RESOLVED] 4/2/2013 - 1:30AM - It took four days and several attempts with support, but I received my BTC. Unfortunately at a rate about $20 more expensive than the day ordered.
PM me your order info. If this was our fault, I will gladly honor the rate from 4 days ago!
Hey,
Everyones orders get resolved, just look at the other pages.
Do you have an order issue?
Do you need more info? As I said, my orders are:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
Thank you.
Hi guys.
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
I have the exatcly same problem !
Hey, order info?
Hello, I'm BRAND new to the BTC world.
I actually tried two transaction types today with BitInstant. The first was using the moneygram to BTC Address method. It worked great, and was very fast. The second transaction was using Dwolla to BTC Address. It ended with the "MTGox Connection Error". Seemed to have taken place around the same time as the previous posters here. Is this something that usually resolves itself, or does it have to be referred to BitInstant support for resolution?
I actually tried two transaction types today with BitInstant. The first was using the moneygram to BTC Address method. It worked great, and was very fast. The second transaction was using Dwolla to BTC Address. It ended with the "MTGox Connection Error". Seemed to have taken place around the same time as the previous posters here. Is this something that usually resolves itself, or does it have to be referred to BitInstant support for resolution?
[RESOLVED] 4/2/2013 - 1:30AM - It took four days and several attempts with support, but I received my BTC. Unfortunately at a rate about $20 more expensive than the day ordered.
PM me your order info. If this was our fault, I will gladly honor the rate from 4 days ago!
???Hello noobs. This is very disturbing posts....have any of you got it resolved yet? I have an accnt# with Mt. Gox as well...but never tried it with BitInstant/CVS Pharmacy. So there ain't no refund # to reach at CVS Pharmacy? Is this all because of human error by giving the wrong wallet address? There's got to be a safer way than this...
Hey,
Everyones orders get resolved, just look at the other pages.
Do you have an order issue?