Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 02/04/2013, 03:22:09 UTC
Thank you Yankee, the first order is OK. Could you take a look at the second one:

Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566

The status still reads as loading and not completed.

Hi Yankee,

    Do you need more info? As I said, my orders are:

Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566

Thank you.


Processed!!

Hey, I processed it!

Looks like we have an issue with Boleto, they dont notify us of an order.

We will fix this tonight

DUDE! Thanks for the fast response.... But that code does NOT work! When I enter it as described it says
"This code cannot be redeemed (non existing or already used)"

So did you send my funds to someone else and they already redeemed that code? I just want my money!

Hey,

We sent you the code but you pasted it in these forums!

There is a good chance now that someone else redeemed it.

I will try and freeze the account

Charlie