Quote from: 1Broker-CS on December 16, 2016, 05:19:53 PM

Quote from: monbux on December 16, 2016, 03:12:26 PM

1Broker has caused me to lose money on multiple accounts due to their multiple bugs.

2 bugs have made me lose money so far with a stop loss NOT triggering, or with one triggering for absolutely no reason.

I am owed about 0.05 BTC (loss of 0.022 BTC today from a UJ position that closed for absolutely no reason).

Hey, if you think there is a bug, or an order execution issue, please send us an e-mail: patrick@1Broker.com
Be sure to include the position ID and a short description of your issue and we will look into it.
Please note that responses may be delayed over the weekend.

I've sent an email with the bugs that caused me to lose money to that email address, with the position number and an explaination as you've asked for, hoping that you guys can refund me my losses due to the errors as well as potential profit.

Timing is everything here and I didn't have that due to the bugs.
Thanks!