Quote from: ngzhang on April 02, 2013, 01:40:10 PM

could any one tell me, how to give a non-exist tracking number to our customers?

first, we send the packages to HK-DHL agent.

agent transport them to HK, a few days time.

packages picked up at HK.

after about 1 week, they will give us the tracking number if we ask for.

to most country, 1 week time is enough for a delivery.

if anything goes wrong, like custom issues happened or wrong tel number or something , our agent will call us, give us the tracking number, let us contect with our customer. i think multiple people get my email when they having custom issues or DHL can not find you.

why we use such a screwed work flow?

1, save shipment cost.
2, if we go to DHL directly, they didn't accept this device, there is PSU and FANs in it, which is contraband. only these agent can send them out by doing some bribery work. if we tell them we are not satisfied, they simply ask us to deal with DHL ourself instead.

fuck

Hey Zhang, thank you for taking the time to explain the situation - it's appreciated.

Maybe you can tell to your agent that this is important hardware, and that it is crucial to have tracking numbers the same day the packages are handled to DHL? They should be able to do that, even if it is likely to be an additional cost as it requires some manual work. But the cost of potential stolen packages because of thieves exploiting this vulnerability it's likely to be much higher, please consider that.

Just an idea to try to make everybody safer.