Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
the chief
on 03/04/2013, 14:26:21 UTC
Hi Ursay,

I tried messaging you but I'm a 'newbie' so I'm not sure it went through. My order ID is 1b1ad324-c31e-4ac6-900b-ab19497025dd and the initial issue, I believe, was this API response: APIResponse: {"error": {"amount": ["You have only $16.48 available. Check your account balance for details."]}}

and Rachel confirmed about a half hour after the transfer (yesterday) that the issue was on BitInstant's end and she would manually transfer the funds. Have not heard back since, though.


I got that same "$16.48 available" message also. WTF?

URSAY, my order is

OrderID: 6e23b63c-dfdf-47ff-b20e-
43f1095c8e08

Can we wrap this up please so I don't lose any more money?