I deposited 1.00 btc there about a year ago just to try it out out of curiosity. Since the coin price has went up I decided to go retrieve my btc from there. When trying to withdraw I got some bull shit withdraw error. So I shot them an e-mail just to get this reply back
Hello XXXX,
Thanks for your email. Please verify yourself as an investor, all you have to do is to send in a photo of your id and write in your current address, the system shall verify it within the same day. Also, please confirm with me your latest withdraw address change request. Thanks for reaching out!
Best,
BTCjam Support Team
I never agreed to this intrusion. My guess is they know most users are not willing to send in a photo of their identification. So now they get to keep those users coins. I dont even understand how sending in an id even verifies anything. They are crooks and probably got hacked and lost all the coins they have on deposit. I feel bad for people who have larger amounts on deposit there. This is another gox for sure.
STAY AWAY FROM THIS SHADY COMPANY!!!
Remember the little checkbox when you signed up? READ. IT. Its what you agreed to, whether you actually read it or not.
15. Verification Procedures
The Company uses procedures to collect and verify information about in order to protect the Company and the community from fraudulent users and to keep appropriate records of the Companys users.
All Users of the Site, at minimum, must provide identity verification requested by the Company.
https://btcjam.com/terms-of-useSo you have a time machine and went back a year and checked their terms of use when I signed up?
Last Updated September 9, 2015
This I'm sure is an updated terms of use.
Not since Sept. 2015, which is at least 3 months over a year. Even if, it is your job to read these terms as you agreed to them when you created an account and you automatically agree to changes unless you explicitly state otherwise.
The fact is, they were allowing withdraws, then they weren't. I tested this with small amount before I added my 1btc. It's bait and switch. They don't need my I'd. There are a multitude of ways to confirm that I'm the owner. Just because they changed the terms of use didn't make it right. They are still cunts.
They are trying to cover their asses in terms of AML/KYC. Its perfectly fine to dislike that, but you have to inform yourself. Blaming them in hindsight for your shortcomings is silly.
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Please stay on topic, you dont see others posting their sob stories here either do you?